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Frequently Asked Questions

The role play, seating and cafe area at Tyfu Play, Whitchurch, Cardiff

rules for safe play at tyfu

Supervision

  • Parent/guardian supervision is required at all times throughout our premises, Tyfu does not accept responsibility for the supervision of children.

  • Children under 36 months should not be left unattended, and should play with age-appropriate toys and equipment.

Playing Together

  • Be respectful of others at all times, children play in different ways.

  • No rough play, please, and be mindful of children of all ages.

  • Take care of our toys and play areas, we want to keep it fun and safe for everyone.

Photography

  • Photographing your own child for personal use is welcome, please just check with other parents/carers before photographing anyone else's little ones.

Footwear & Food

  • Please remove shoes before entering the role play, soft play and adventure castle, and wear socks in all play areas.

  • No food or drink is permitted in our play areas.

  • Only food and drink purchased at Tyfu can be consumed on our premises (baby milk and food are the exception).

Health & safety

  • Please report any accident, incident, or damage to our team.

  • Smoking and vaping are prohibited on site.

  • To help minimise the spread of germs, please stay home if you or your child is unwell.

getting in & around

  • Our entrance is accessed via a shared lane used by other local businesses, please enter and exit safely, and don't leave children unattended in this area.

  • Play areas are accessed via stairs. Prams and carriers can be left in our entranceway, press the buzzer and a member of our team will be happy to help.